AIHelp logo
Freemium 5.0 / 5 15.4k/mo Updated 1w ago

AIHelp

AI-powered in-app customer support and ticketing system.

Curated by aiseekertools.com editorial team · Verified

About AIHelp

AIHelp — AIHelp is an in-app support platform that uses AI-powered messaging experiences to improve customer satisfaction, optimize in-app operations, and automate conversations with a chatbot. It provides customer service support and an in-app ticketing system, offering features like AI Chatbot, In-App Chat & Feedback, Customizable AI Forms, and In-App Operation tools. AIHelp supports mobile and web customer support, providing personalized support and enabling developers to integrate help directly into their apps.

Top use cases

  • Providing instant customer support within mobile apps and websites
  • Automating customer service conversations with an AI chatbot
  • Collecting customer feedback through in-app forms
  • Managing customer support tickets and resolving issues efficiently
  • Localizing customer support with multilingual knowledge management

Built for

Game developersApp developersCustomer service teamsProduct operations teamsBusinesses with mobile apps or web platforms

Key features

  • AI Chatbot
  • In-App Chat & Feedback
  • Customizable AI Forms
  • In-App Operation
  • Ticketing System
  • Knowledge Base
  • Live Chat

Pros & cons

Pros

  • Improves customer satisfaction with quick and easy resolutions
  • Optimizes in-app operations and automates conversations
  • Provides personalized support when and where customers need it
  • Offers a customizable and scalable support platform
  • Supports multiple platforms and channels

Cons

  • Pricing can vary based on usage and features
  • Requires integration of SDK into apps or websites
  • Effectiveness of AI chatbot depends on training and configuration

Pricing

PROFESSIONAL

$56/ month

Messaging, Help Center, Smart Views, Workflow Management, Automation

AI PREMIUM

$85/ month

AI Bot, Form Automation, Load Balancing, Push Notification, Hotwords, Customized APIs, Dedicated AM

ADD-ON

AI Copilot, Multi-channel Support, Auto Translation, CRM, Context-rich Ticketing, AIHelp Mobile App

LITE (Email Only)

$46/ month

Email Ticketing, Smart Views, Assignment Automation, New Ticket Automation, Time-Based Automation

STARTUP TEAM

$300

Special support, all functions available, applying & evaluating semi-annually

ILOCALIZE

$0

Localization Management Platform. On-demand use and payment

Company information

AIHelp Login AIHelp Login Link
https://aihelpcn.net/dashboard/
AIHelp Sign up AIHelp Sign up Link
https://aihelpcn.net/register/
AIHelp Pricing AIHelp Pricing Link
https://aihelp.net/pricing/
AIHelp Facebook AIHelp Facebook Link
https://www.facebook.com/aihelp.net
AIHelp Linkedin AIHelp Linkedin Link
https://www.linkedin.com/company/aihelp
AIHelp Twitter AIHelp Twitter Link
https://twitter.com/AIHELP1

Frequently asked questions

How do you define a Monthly Active User?

A Monthly Active User (MAU) is defined as any unique device that has opened your app during the month.

How does the 21 days trial work?

We give you 21 days to download & integrate AIHelp in your mobile app. We won't ask you for your credit card details until after these 21 days.

How do I pay for a AIHelp plan?

You can pay for any of the AIHelp plans with your Visa, MasterCard, or American Express credit card. SSL encryption and Level 1 PCI Compliance ensure that your data stays secure.

Can I upgrade my plan at any time?

Sure, you can upgrade your plan at any time. We'll start charging you the new monthly rate at your next scheduled payment date.

When will I be billed?

We bill monthly, so you'll be charged for your plan at the end of your 21 days trial with the renewal date occurring one month from that time. You will be given advanced notice when your renewal date is approaching.

Do you charge extra for multiple platforms?

No, we don't charge extra for multiple platforms. If you have an iOS and Android app we aggregate the number of monthly active users (MAU), across both platforms.

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