About Blackray
Blackray — Blackray is a suite of AI-powered tools designed for product managers. It helps them draft product requirements, search connected apps for customer insights, and schedule calls with customers without needing to log in to Salesforce. Blackray offers features like an AI writer for creating PRDs and handoff documents, a research assistant for accessing customer insights, competitor BI for researching competitors, collections for organizing links and insights, a customer call scheduler, and AI insights for identifying feature requests and pain points.
Top use cases
- Drafting detailed PRDs with customer data built-in
- Finding user pain points and feature requests across connected apps
- Researching competitors and their strategies
- Scheduling customer calls based on Salesforce data
- Identifying feature requests and pain points across apps and documents
Built for
Key features
- AI Writer for Product Requirements and Handoff Documents
- Research Assistant for Customer Insights
- Competitor BI for Competitive Research
- Collections for Organizing Links and Insights
- Customer Call Scheduler
- AI Insights for Feature Requests and Pain Points
Pros & cons
Pros
- AI-powered assistance for product management tasks
- Integration with popular apps like Confluence, Google Suite, and Salesforce
- Streamlined research and document creation process
- Centralized access to customer insights and competitor information
- Time-saving tools for scheduling customer calls
Cons
- Reliance on connected apps for data
- Potential learning curve for using all features
- The tool is in Beta, so there may be bugs or instability
Frequently asked questions
What apps can I connect to Blackray?
You can connect apps like Confluence, Google Suite, Salesforce, and Figma to Blackray.
What kind of documents can I create with the AI Writer?
You can create complex documents like PRDs of features or products with customer insights and deep links from your connected apps.
How does the Customer Call Scheduler work?
The Customer Call Scheduler helps you browse the right customers from Salesforce, search for keywords in their notes, filter across industry and contract dates, and send a ready-to-go email requesting a research call.
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