About Callbell
Callbell — Callbell is a customer support platform designed for WhatsApp and other messaging apps like Facebook Messenger, Instagram Direct, and Telegram. It centralizes communication with customers, allowing businesses to manage chats from multiple channels in a single multi-agent platform. Callbell offers features like chat modules, chatbots, broadcast messaging, API integrations, and a web chat widget to enhance customer engagement and support.
Top use cases
- Centralize customer support across multiple messaging channels
- Automate customer conversations with chatbots
- Send marketing campaigns via WhatsApp
- Integrate with CRM and e-commerce platforms
- Provide real-time support through a web chat widget
Built for
Key features
- Multi-channel chat management
- Chatbot automation
- Broadcast messaging
- API & Webhooks integration
- Web chat widget
Pros & cons
Pros
- Centralized management of multiple messaging channels
- Automation of customer support and sales processes
- Improved team collaboration
- Enhanced customer engagement
- Scalable communication solutions
Cons
- Pricing can increase with more users and channels
- Reliance on third-party messaging platforms
- Some features require additional modules or subscriptions
Pricing
MULTIAGENT CHAT
$15/ user
Manage the chats of your messaging channels. Includes Chat Management Inbox, Facebook Messenger, Instagram Direct (22$ / month), WhatsApp (from 54$ / month)*of consumables credits, and Mobile App.
MULTIAGENT CHAT PLUS
$20/ user
Everything included in the Multiagent Chat plan + Dedicated Support, Advanced Statistics, API & Integrations, and Verified WhatsApp Request.
ENTERPRISE
Built around your needs. Everything included in the Multiagent Chat Plus plan + 50+ Agents, ChatGPT Integration, and SAML / SSO Authentication.
Broadcast / Campaign module on WhatsApp
$0.02
Send marketing campaigns with the broadcast module
Advanced Bot Builder module
$66/ month
Automate conversations on WhatsApp, Instagram Direct, Facebook Messenger and Telegram
Extra FB / Instagram / WhatsApp / Telegram accounts
$22/ month
Add extra accounts for your channels
Company information
- Callbell Company Callbell Company name
- Callbell . Callbell Company address: . More about Callbell, Please visit the about us page(https://www.callbell.eu/en/about-us/) .
- Callbell Login Callbell Login Link
- https://dash.callbell.eu/users/sign_in
- Callbell Sign up Callbell Sign up Link
- https://www.callbell.eu/en/sign-up/
- Callbell Pricing Callbell Pricing Link
- https://www.callbell.eu/en/pricing/
- Callbell Facebook Callbell Facebook Link
- https://www.facebook.com/callbellplatform/
- Callbell Tiktok Callbell Tiktok Link
- https://www.tiktok.com/@callbelloficial
- Callbell Linkedin Callbell Linkedin Link
- https://fr.linkedin.com/company/callbellchat
- Callbell Twitter Callbell Twitter Link
- https://x.com/callbellapp
- Callbell Whatsapp Callbell Whatsapp Link
- https://wa.me/3197058018227
Frequently asked questions
Why choose Callbell?
Callbell centralizes messages from WhatsApp Business, Instagram Direct, Facebook Messenger, and Telegram in a single platform designed for team collaboration. It also allows you to create a website widget through which customers can choose their preferred messaging app to communicate with your business.
How can I try the platform?
You can start by signing up for the free plan. Connect the channels you want to integrate, install the widget on your website, and start chatting with clients from the chat inbox module. You can try the chat management module for 7 days for free without feature restrictions.
Which channels can I integrate?
You can integrate your Facebook page (Messenger), WhatsApp Business account, Instagram page, and Telegram channel. Your team can collaborate and manage requests from different channels, also through the Callbell mobile app.
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