Chaport logo
Freemium 5.0 / 5 3.5M/mo Updated 1w ago

Chaport

All-in-one customer messaging software with live chat, chatbots, and knowledge base.

Trusted by 3.5M+ monthly users worldwide

About Chaport

Chaport — Chaport is an all-in-one customer messaging software that combines multi-channel live chat, chatbots, a knowledge base, and more. It provides a platform for businesses to connect with customers through live chat, email, Facebook, Telegram, and Viber, all managed from a single interface. Chaport aims to automate sales and support with chatbots, encourage customer self-service through a knowledge base, and offer various integrations and API capabilities to connect with other apps.

Top use cases

  • Sales: Increase sales by talking to customers in real-time.
  • Support: Help customers faster and solve their problems quickly.
  • Marketing: Automate lead qualification and collect feedback.

Built for

StartupsSMBsEnterprisesSales teamsSupport teamsMarketing teams

Key features

  • Live chat
  • Chatbots
  • Multi-channel messaging
  • Knowledge base
  • Integrations & API

Pros & cons

Pros

  • All-in-one platform for customer messaging
  • Multi-channel support (live chat, email, social media)
  • Chatbot automation for sales and support
  • Knowledge base for customer self-service
  • Mobile apps for iOS and Android
  • Integrations with other apps via Zapier and API

Cons

  • Some features are only available in paid plans
  • Can be overwhelming to set up all features initially
  • Reliance on chatbot accuracy for automated support

Pricing

Free

$0

2 operators included, Unlimited chats & websites, 60-day chat history, 1 default auto-invitation (branded), Basic widget customization, Web, desktop & mobile apps

Pro

$29/ mo

4 operators included, Everything in Free plus: Unlimited chat history, Auto-invitations, Advanced widget customization, Email & messengers integration, Saved replies, Pre-chat form, Detailed reports, Autoresponder, REST & JavaScript API

Unlimited

$99/ mo

Unlimited operators, Everything in Pro plus: Chatbots, Knowledge base + FAQ bot, Teams, Assignment rules, Shared saved replies, Custom fields, Chat ratings, Advanced reports, On-demand reports, Zapier integration

Company information

Chaport Login Chaport Login Link
https://app.chaport.com/#/login
Chaport Sign up Chaport Sign up Link
https://app.chaport.com/#/signup
Chaport Pricing Chaport Pricing Link
https://www.chaport.com/pricing
Chaport Facebook Chaport Facebook Link
https://www.facebook.com/chaport.livechat
Chaport Twitter Chaport Twitter Link
https://twitter.com/ChaportLiveChat

Frequently asked questions

Do you offer a free trial?

After signing up, you will get a free 14-day trial period of our Unlimited plan.

What happens after the free 14-day trial period?

After the 14-day trial period, your account will be automatically downgraded to the Free plan, which will be available to you forever. Paid features will be disabled.

What payment methods do you accept?

We accept PayPal, Visa, and MasterCard.

Do your prices include VAT?

As most of our customers are businesses and therefore exempt from paying VAT, our prices do not include it. Please note that if you don’t have a VAT/tax number, you may, depending on your location, be charged VAT/sales tax on top of the plan prices.

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