About Kapture CX
Kapture CX — Kapture CX is an AI-powered customer experience platform designed to transform customer experience in Retail, BFSI, Travel, and Consumer Durables industries. It offers products like Self-Serve, Agent Suite, and Insights, along with an EX Suite to bridge the gap between employee expectations and experiences. Kapture CX aims to empower customers, agents, and businesses with an AI-first platform powered by intelligent AI Agents for end-to-end automation.
Top use cases
- Automating customer support in Retail, BFSI, Travel, and Consumer Durables
- Improving agent efficiency and capacity
- Gaining actionable insights from customer interactions
- Enhancing employee productivity and collaboration
Built for
Key features
- AI Agents for Self-Serve
- Agent Suite for Multi-Channel Support
- Insights for Business Decisions
- EX Suite for Employee Experience
Pros & cons
Pros
- AI-powered automation of customer support
- Comprehensive suite of products for customer and employee experience
- Industry-specific solutions and integrations
- Real-time insights and analytics
Cons
- Pricing details require contacting sales
- Requires integration with existing systems
- May need training to fully utilize all features
Company information
- Kapture CX Support Email & Customer service contact & Refund contact etc. Here is the Kapture CX support email for customer service: [email protected] . More Contact, visit the contact us page(https://www.kapture.cx/contact/)
- Kapture CX Company Kapture CX Company name: Kapture CX . Kapture CX Company address: 3930, Coral Ridge Dr, Coral Springs, FL 33065, US . More about Kapture CX, Please visit the about us page(https://www.kapture.cx/about-us/) .
- Kapture CX Pricing Kapture CX Pricing Link: https://www.kapture.cx/pricing/
- Kapture CX Facebook Kapture CX Facebook Link: https://www.facebook.com/kapturecrm
- Kapture CX Linkedin Kapture CX Linkedin Link: https://www.linkedin.com/company/kapturecrm/
- Kapture CX Twitter Kapture CX Twitter Link: https://twitter.com/KaptureCX
- Kapture CX Instagram Kapture CX Instagram Link: https://www.instagram.com/kapture.cx/?hl=en
Frequently asked questions
What industries does Kapture CX serve?
Kapture CX serves industries such as BFSI, Retail, Travel, Digital Native, Energy & Utilities, and Consumer Durables.
What are the main products offered by Kapture CX?
Kapture CX offers products like Self-Serve, Agent Suite, Insights, and EX Suite.
What is the pricing model for Kapture CX?
Kapture CX uses a transparent pricing model with no hidden costs, but specific pricing details require contacting sales.
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