About klink.cloud
klink.cloud — klink.cloud is an omnichannel customer engagement platform that streamlines customer support by integrating voice and non-voice communication channels, such as in-app calls, social media messaging, email, and SMS. It offers a unified CX platform with features like omnichannel contact center, telephony, AI & workflow automation, and transactional chatbots.
Top use cases
- Inhouse Contact Center
- Customer Support Help Desk
- Outbound Cold Calling Sales Dialer
- BPO & Outsourcing
- Inbound Customer Service
- Appointment Booking
- Multi client support across voice, non voice channels
Built for
Key features
- Omnichannel Contact Center Platform
- Telephony Management
- AI & Workflow Automation
- Unified Inbox
- Real-time Analytics & Reports
- Case Management
Pros & cons
Pros
- Unified platform for all customer conversations
- AI-powered automation to resolve inquiries instantly
- Integration with popular business tools
- Real-time analytics and reporting
- Flexible virtual number and BYOC options
- Case Management tracks every customer interactions across all channels
Cons
- Pricing details require contacting sales
- The website contains a lot of marketing content, making it difficult to find specific information quickly
Pricing
Free
$0
For individuals looking for outbound dialer & live chat
Starter
$19/ user
For small teams managing sales and support operations
Growth
$55/ user
For growing teams handling high volumes of sales and support
Enterprise
For Big Companies with advanced workflows & API Integrations
Company information
- klink.cloud Support Email & Customer service contact & Refund contact etc. More Contact, visit the contact us page(https://www.klink.cloud/contact-us)
- klink.cloud Company klink.cloud Company name: K-LINK ENTERPRISE SOLUTIONS PTE LTD . More about klink.cloud, Please visit the about us page(https://www.klink.cloud/about-us) .
- klink.cloud Login klink.cloud Login Link: https://app.klink.cloud/
- klink.cloud Pricing klink.cloud Pricing Link: https://www.klink.cloud/pricing
- klink.cloud Facebook klink.cloud Facebook Link: https://www.facebook.com/klink.cloud?mibextid=LQQJ4d
- klink.cloud Linkedin klink.cloud Linkedin Link: https://www.linkedin.com/showcase/klink-cloud/
Frequently asked questions
What communication channels does klink.cloud support?
klink.cloud supports voice and non-voice channels, including in-app calls, social media messaging (WhatsApp, Facebook, Telegram), email, and SMS.
What kind of AI automation does klink.cloud offer?
klink.cloud offers AI-powered automation for transactional processes, customer support, and workflow automation, including AI Live Chat and Kai AI Conversational Agent.
Can I use my own phone number with klink.cloud?
Yes, klink.cloud offers a flexible BYOC (Bring Your Own Carrier) option, allowing you to connect your own number or SIP trunk.
What type of analytics and reporting does klink.cloud provide?
klink.cloud provides real-time analytics and reports, giving you instant insights into customer interactions, agent performance, and operational metrics across all channels.
What industries does klink.cloud cater to?
klink.cloud caters to various industries, including Retails & Ecommerce, Insurance, BPO and Contact Centers, Healthcare, B2B SASS Companies, Banking & Financial Services, and Digital Agencies.
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