About Middleware
Middleware — Middleware is a full-stack cloud observability platform that boosts operational efficiency by monitoring infrastructure, logs, APM, and more. It offers AI-driven issue detection, real-time data access, and strong security.
Top use cases
- Boost engineer productivity, app performance, and uptime with a unified observability platform.
- Reduce MTTR with continuous monitoring and real-time insights into telemetry data.
- Improve dev productivity with real-time monitoring and automated workflows.
Built for
Key features
- Full-stack cloud observability
- AI-driven issue detection
- Real-time data access
- Data Ingestion Control
- Unified View of Telemetry Data
Pros & cons
Pros
- Unified observability platform for infrastructure, logs, and APM
- AI-powered insights for faster issue resolution
- Complete control over data ingestion
- Seamless integration with over 200+ integrations
- Affordable pricing compared to other observability solutions
Cons
- Pricing details require careful consideration of data volume and usage
- Some advanced features may require a custom enterprise plan
- LLM Observability and Browser Testing are new features
Pricing
Free Forever
$0
Free access to all features with monthly limits.
Pay As You Go
$0.3
Pay only for what you use, with free tier usage included.
Enterprise
Enjoy volume discounts and premium support with our enterprise solutions.
Company information
- Middleware Support Email & Customer service contact & Refund contact etc. More Contact, visit the contact us page(https://middleware.io/contact-us/)
- Middleware Company Middleware Company name: Middleware Lab, Inc. . More about Middleware, Please visit the about us page(https://middleware.io/about-us/) .
- Middleware Login Middleware Login Link: https://app.middleware.io/auth/login/
- Middleware Sign up Middleware Sign up Link: https://app.middleware.io/auth/register/
- Middleware Pricing Middleware Pricing Link: https://middleware.io/pricing/
- Middleware Facebook Middleware Facebook Link: https://www.facebook.com/middlewarelabs/
- Middleware Youtube Middleware Youtube Link: https://www.youtube.com/channel/UCjYP2EQiEgHryxR0dgpt0YA/
- Middleware Linkedin Middleware Linkedin Link: https://www.linkedin.com/company/middleware-labs/
- Middleware Twitter Middleware Twitter Link: https://twitter.com/middleware_labs/
- Middleware Github Middleware Github Link: https://github.com/middleware-labs/
Frequently asked questions
Is Middleware free to use?
Yes, our free tier provides monthly limits to all three services, logs, metrics and traces, which is a great starting point for any team of any size.
Are there different pricing tiers?
Middleware offers three tiers: free, pay as you go, and custom. Free is a limited amount of usage monthly. Pay-as-you-go is a flat rate for data volume and best to get started. Contracted is for longer term commitments, retention rates and discounts.
How is the data usage calculated?
We measure your data on a daily basis, and per data type and source. For example, a 10GB per day in a 30 day month would be 300GB for the month. Note that this is based on the amount of data actually stored on Middleware, not necessarily everything that’s sent to the platform. Meaning you will not be charged for data that you decide to drop by using Middleware's data pipeline.
Do you have discounts for startups and nonprofits?
We do! Contact us to learn more about discount options.
Is Middleware just a wrapper for Otel?
We leverage Otel as a framework for our agents because there is no point in creating another blackbox collector. That being said, we have built many components in our stack that handle the streaming, compression, storage, and querying, and of course a UI that brings it all together. We also support many other data collectors and origins like Prometheus, databases, etc. and are not restricted to type of data.
What are your data retention options?
Our free tier is 14 days, pay-as-you-go is 30, and custom contracts have custom retention rates. Contact us to learn more.
What about data security?
Middleware works tirelessly to ensure the protection of customer data and is committed to continuous improvements to our information security management practices. We aim to ensure the appropriate confidentiality, privacy, integrity, and availability practices are maintained in accordance with the requirements of data security standards as outlined by the SOC2 Trust Service Principles. We ensure that its security commitments are well documented and illustrated to user entities through our website, contract agreement, or in a service level agreement. Read more about our security policies here.
Can I cancel my account?
Yes, you can cancel anytime with the pay-as-you-go option. We keep your data for 30 days from the cancellation date so you can download them.
Related tools
All-in-one digital safety platform for identity theft and online threat protection.
Parental control service with monitoring, screen time, and location sharing features.
Digital parenting app for filtering explicit content and monitoring online activity.
AI-powered fleet camera system for enhanced safety and optimized driving performance.
Netify provides network intelligence and visibility through deep packet inspection and cloud analytics.