About Raijin.ai
Raijin.ai — Raijin.ai is an AI-powered Customer Discovery and Intelligence Hub that helps teams aggregate and find key takeaways from customer conversations. It uses AI to help users build their analysis workspace where they can synthesize large amounts of qualitative unstructured data from audio and text, reducing time spent on user research by 70%. It's great for saving teams $20,000+ per year by eliminating manual work for User Research, Market Research, Customer Discovery, Opportunity Identification, Persona Building and more.
Top use cases
- User Research
- Market Research
- Customer Discovery
- Opportunity Identification
- Persona Building
- Creating customer-centric products
- Responding to changing market dynamics
- Creating data-driven marketing strategies
Built for
Key features
- Custom Instruction AI Console
- AI Thematic Analysis
- AI Report Writing
- Segmentation and Tags
- Team-based environment
- Asset creation (Personas, Opportunity Statements)
Pros & cons
Pros
- Reduces time spent on user research by 70%
- Provides AI-generated summaries and key takeaways
- Facilitates team collaboration
- Helps in creating valuable documents like Personas
- Offers custom instruction AI console for tailored analysis
- Supports various file types (MP3, TXT, Doc, PDF)
Cons
- File size limit of 20MB
- Potential for errors in transcription or analysis (though editable)
- Transcription time can take around 30% of the audio duration
Pricing
Personal
$7/ seat
Best for students or freelancers working solo on projects. Includes 7.5 hours of monthly transcription, 10 GB of storage, 3 projects, 70 Knowledge Sources, Multi-language translation, AI summarization, auto-tagging, transcription, limited Ask AI and AI Extractions quota, 5 AI …
Business
$27/ seat
Best for businesses with projects that need collaboration between team members. Includes all features in Personal, 12 hours of monthly transcription, 25 GB of storage, 4 projects, Unlimited Knowledge Sources, Unlimited AI features in Personal, AI sentiment analysis, Early acce…
Enterprise
Need a custom plan just for you? Reach out to us! Includes Priority customer support with account manager and anything else you may need!
Company information
- Raijin.ai Support Email & Customer service contact & Refund contact etc. Here is the Raijin.ai support email for customer service: [email protected] .
- Raijin.ai Company More about Raijin.ai, Please visit the about us page(https://www.raijin.ai/about-us) .
- Raijin.ai Pricing Raijin.ai Pricing Link: https://saleshero.io/pricing
Frequently asked questions
What is Raijin.ai?
Raijin.ai is an AI-powered Customer Discovery and Intelligence Hub which helps teams aggregate and find key takeaways from all their customer conversations. This enables teams to accelerate their product development and constantly prioritise the best features for their customers.
How does Raijin.ai work?
Simply upload your meeting notes and recordings into Raijin.ai and generate a meeting report which will contain AI-generated summaries and key takeaways. Our AI will also automatically suggest tags and labels to organise your takeaways. Next, go to the dashboard to get an aggregated view of all the meetings done by your team, as well as the top insights, keywords and themes from your customer data.
How does Raijin.ai increase my productivity?
Raijin.ai massively increases your team's output by consolidating all the meeting reports conducted by your entire team, and then providing you with intelligent summaries and key takeaways. This helps you to cut down on the meetings you need to attend, improve communication and alignment between your cross-functional teams and make faster data-driven decisions with your customer intelligence at hand.
What kind of files can we upload?
Currently, we support file sizes of up to 20MB. The file types you can upload include MP3, TXT, Doc and PDF files. We are working on increase file sizes and including more file types for you.
How fast does it take for audio and video files to process?
Usually, the files will take around 30% of their duration to process. For instance, a 60 minute audio file would take around 20 minutes to process. For text files, it will take a much shorter time. There is also additional time needed for the AI to analyse, summarise and extract key takeaways from your uploads.
What if Raijin.ai makes a mistake in transcription or analysis?
We strive for our AI to be as accurate as possible. In the case that there are errors, you can manually edit generated transcripts and content should they be inaccurate or outdated.
Can Raijin.ai replace my CRM system?
While typical CRMs capture mostly revenue and deal pipeline numbers, Raijin.ai is a platform that focuses on collecting and obtaining insights such as pain points from your customer. You can think of this as a system which captures interactions after a sale, enabling you to identify features or customisation requests that can increase revenue for your company.
What kind of support do you offer?
Different subscription plans will have different levels of customer support - ranging from email support to a dedicated customer success representative. You can always contact us here: [email protected]
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