Spokk — Best Writing & Editing AI Tool (April 2026)

About Spokk

Spokk — Spokk is a customer feedback and review management app that helps businesses collect feedback, generate AI-driven review drafts, and encourage customers to post reviews on platforms like Google My Business and Trustpilot. It aims to streamline the process of gathering customer insights and improving online reputation.

Top use cases

Restaurants and Cafes can use Spokk to gather feedback on food quality and service.
Gyms and Fitness Centers can use Spokk to monitor customer satisfaction with classes and facilities.
Healthcare providers can use Spokk to collect patient feedback on care and service.
E-commerce & Retail can use Spokk to improve customer experience and product satisfaction.

Built for

RestaurantsCafesGymsFitness CentersHealthcare providersReal Estate agenciesBeauty & Wellness businessesConsultantsCoachesHospitality businessesTourism businessesFinancial ServicesAutomotive businessesProfessional ServicesSaaS companiesE-commerce businessesRetail businesses

Key features

Customer feedback collection via short surveys
AI-generated review drafts
Reply to customer feedback via email
Staff performance measurement
Coupon code generation and distribution
Customizable feedback attributes

Pros & cons

Pros

Easy to collect customer feedback and generate reviews
AI-powered review drafts save time and effort
Ability to reply to feedback and close the feedback loop
Option to reward customers with coupons
Integration with popular review platforms
Measure staff performance via feedback ratings

Cons

Reliance on AI for review generation may not always capture the nuances of customer experience
Effectiveness depends on customer willingness to provide feedback and post reviews
Pricing may be a barrier for very small businesses

Pricing

Tier 1

$29

600 responses per year, AI generated reviews, Reply to feedback & send coupons, Measure staff performance, Unlimited locations and contacts, Add 1 Manager and 1 Link Sender, Connect your own domain (CNAME), Send verified feedback requests via SMS, Buy additional responses …

Tier 2

$59

1800 responses per year, AI generated reviews, Reply to feedback & send coupons, Measure staff performance, Unlimited locations and contacts, Add 2 Managers and 2 Link Senders, Connect your own domain (CNAME), Send verified feedback requests via SMS, Buy additional respons…

Tier 3

$99

3600 responses per year, AI generated reviews, Reply to feedback & send coupons, Measure staff performance, Unlimited locations and contacts, Add 3 Managers and 5 Link Senders, Connect your own domain (CNAME), Send verified feedback requests via SMS, Buy additional respons…

Enterprise

Unlimited responses per month, AI generated reviews, Reply to feedback & send coupons, Measure staff performance, Unlimited locations and contacts, Add unlimited team members, Connect your own domain (CNAME), Send verified feedback requests via SMS

Frequently asked questions

What is Spokk?

Spokk lets you collect and reply to customer feedback for your business. Once submitted, a public review will be generated using AI. You can ask your customers to post this review on your review platform of choice (Google My Business, Trustpilot, G2, etc.).

Why should I use Spokk for my business?

Spokk helps you convert customer feedback into 5-star reviews using one form in under 15 seconds.

How does Spokk work?

Spokk's revolutionary form collects feedback and generates an AI review draft to easily copy, paste & post.

On what public review platforms can my customers post their reviews?

Works with any public review platform (Google, Trustpilot, TripAdvisor, Capterra, etc.)

Does Spokk support customer rewards?

Yes, you can provide coupons in exchange for feedback.

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