The SMS City — Best Writing & Editing AI Tool (April 2026)

About The SMS City

The SMS City — The SMS City is a messaging automation platform that transforms WhatsApp and SMS into the command center for your entire business operation. It is an ultimate messaging automation powerhouse designed to help businesses automate WhatsApp & SMS for order confirmations, promotions, drip campaigns, and more. It provides an all-in-one solution to supercharge communication with automated messaging and AI-powered tools, enabling effortless customer connection, workflow automation, and sales boosting.

Top use cases

Automate order confirmations and personalized promotions for e-commerce stores.
Recover lost sales through abandoned cart reminders on WhatsApp.
Send real-time shipping updates and manage leads via SMS and WhatsApp.
Engage entire audiences with personalized welcome messages and large-scale promotional blasts.
Handle customer queries, lead qualification, and instant responses with intelligent chatbots (when available).

Built for

E-commerce Store OwnersMarketing ManagersSmall Business OwnersStartupsSales ProfessionalsCustomer Support TeamsBrand Managers

Key features

WhatsApp & SMS Automation
E-Commerce & CRM Integrations (Shopify, WooCommerce, WordPress)
Automated Reminders & Follow-ups
Bulk Messaging & Marketing Campaigns
Drag & Drop Flow Builder
Automated Cart Recovery
AI-Powered Chatbots (Coming Soon)

Pros & cons

Pros

Transforms WhatsApp and SMS into a central command center for business operations.
Offers cutting-edge automation for various messaging needs including order confirmations, promotions, and drip campaigns.
Provides seamless integration with popular e-commerce platforms like Shopify, WooCommerce, and WordPress.
Includes powerful marketing tools and upcoming AI-powered features like chatbots.
Helps businesses save time, engage customers effectively, and grow effortlessly.
Enables automated cart recovery and instant order updates to boost sales.
Offers data-driven insights to optimize messages and maximize revenue.
Positive customer testimonials highlight cost savings and seamless automation.
Easy to get started with a drag-and-drop builder and no-code solutions.
Offers a free trial with no credit card required.

Cons

The AI Chatbots feature is listed as 'Coming Soon,' indicating it's not yet fully available.
No explicit pricing details are provided on the website content, requiring users to sign up or inquire for costs.

Frequently asked questions

What is The SMS City?

The SMS City is a messaging automation platform that transforms WhatsApp and SMS into a command center for your entire business operation, helping you automate communication, engage customers, and boost sales.

What kind of integrations does The SMS City offer?

The SMS City integrates with popular e-commerce platforms like Shopify and WooCommerce, as well as WordPress, to automate orders, send updates, and manage customer interactions. It also supports integration with other 3rd party apps.

Can I automate abandoned cart recovery with The SMS City?

Yes, The SMS City offers automated cart recovery features, especially for Shopify and WooCommerce stores, to help turn potential buyers into loyal customers by sending reminders on WhatsApp.

Is there a free trial available for The SMS City?

Yes, you can 'Get Started For Free' and 'Start For Free' with 'No Credit Card Required' to experience the platform.

Does The SMS City offer AI-powered features?

Yes, AI-Powered Chatbots are listed as 'Coming Soon' to handle customer queries, lead qualification, and instant responses.

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