About Tomato.ai
Tomato.ai — Tomato.ai offers AI-powered accent neutralization and reduction solutions to improve call clarity and customer experience. It softens accents in real-time, removes background noise, improves voice quality, and preserves the speaker's voice. The solution is designed for BPO and enterprise call centers to enhance intelligibility, reduce agent churn, and boost savings and sales.
Top use cases
- BPO Call Centers
- Enterprise Call Centers
Built for
Key features
- AI Accent Neutralization & Reduction
- Accent Softening (Beta)
- Noise Cancellation
- Voice Quality Improvement
- Preserve Voices
Pros & cons
Pros
- Improves customer satisfaction (CSAT)
- Reduces agent churn
- Boosts savings and sales
- Enables hiring of more offshore agents
- Real-time accent softening
- Noise cancellation for clearer calls
- Voice quality enhancement
Cons
- Accent Softening is currently in Beta
- Pricing varies based on features and volume (Enterprise Plan)
- Requires wired headset for voice testing
Pricing
Pro Plan
Included Features: Only 3 seats required, Unlimited Accent Softening per seat, Unlimited Noise Cancellation per seat, Web Mic Check to easily test how agents would sound (500 agents limit), Dashboard to track agent usage, Track usage of up to 3 teams, Email and Help Center sup…
Enterprise Plan
$0
Everything in Pro, plus: Flexible free trial options, 100 paid seats required after free trial, Web Mic Check (unlimited agents), Unlimited number of Teams. Used to manage seats and performance per customer or department, Priority support including dedicated account manager wi…
Company information
- Tomato.ai Support Email & Customer service contact & Refund contact etc. More Contact, visit the contact us page(https://tomato.ai/contact-us/)
- Tomato.ai Company Tomato.ai Company name: Tomato.ai . Tomato.ai Company address: Danville, CA 94526 . More about Tomato.ai, Please visit the about us page(https://tomato.ai/about/) .
- Tomato.ai Pricing Tomato.ai Pricing Link: https://tomato.ai/pricing/
- Tomato.ai Facebook Tomato.ai Facebook Link: https://www.facebook.com/people/Tomatoai/61553593266597/
- Tomato.ai Youtube Tomato.ai Youtube Link: https://www.youtube.com/@Tomato.ai-inc
- Tomato.ai Linkedin Tomato.ai Linkedin Link: https://www.linkedin.com/company/tomatoai/
- Tomato.ai Twitter Tomato.ai Twitter Link: https://twitter.com/_Tomatoai
Frequently asked questions
What accents does Tomato.ai soften?
Tomato.ai softens multiple types of accents, including Indian, Filipino, and others, helping agents sound more like native speakers.
How does Tomato.ai improve customer satisfaction?
By enhancing the intelligibility of offshore agents in real-time, Tomato.ai's speech filter results in a better overall customer experience.
What security certifications does Tomato.ai have?
Tomato.ai is SOC 2 Type II and HIPPA compliant, and meets PCI-DSS requirements.
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