About Tidio
Tidio — Tidio is an AI-driven customer service solution that helps businesses convert more leads, provide stellar support, and boost revenue. It offers features like an AI Customer Service Chatbot (Lyro AI Agent), Live Chat, Help Desk, and Flows to automate and streamline customer interactions across various channels.
Top use cases
- Automating customer support responses with AI.
- Providing real-time support to website visitors.
- Managing customer conversations and tickets in a single dashboard.
- Generating leads and driving sales through automated flows.
Built for
Key features
- Lyro AI Agent (AI Customer Service Chatbot)
- Live Chat
- Help Desk (Ticketing System)
- Flows (No-code Automation Paths)
- Analytics
Pros & cons
Pros
- AI-powered automation reduces team workload.
- Multichannel support from a single inbox.
- No-code automation with Flows.
- Seamless integration with popular platforms.
- Scalable for businesses of all sizes.
Cons
- Effectiveness of AI depends on the quality of training data.
- Some features require a premium plan.
- Customization may require some technical knowledge.
Pricing
Free
$0
Stay on the free plan forever.
Company information
- Tidio Company Tidio Company name
- Tidio . Tidio Company address: .
- Tidio Login Tidio Login Link
- https://www.tidio.com/panel/login
- Tidio Sign up Tidio Sign up Link
- https://www.tidio.com/panel/register
- Tidio Pricing Tidio Pricing Link
- https://www.tidio.com/pricing/
- Tidio Facebook Tidio Facebook Link
- https://www.facebook.com/tidiochat/
- Tidio Youtube Tidio Youtube Link
- https://www.youtube.com/channel/UCwAHN3_OptyMS_us7oxciqQ
- Tidio Linkedin Tidio Linkedin Link
- https://www.linkedin.com/company/tidio-ltd/
- Tidio Twitter Tidio Twitter Link
- https://x.com/tidiochat
- Tidio Instagram Tidio Instagram Link
- https://www.instagram.com/tidiocx/
Frequently asked questions
Can I change my subscription anytime I want?
Yes. You can upgrade or downgrade your plan anytime you want, regardless of whether you have an active paid subscription or you are on the Free plan.
Can I subscribe to more than one plan?
Yes. Our plans are very flexible. You can subscribe to one paid plan, two, or all three. Similarly, you can upgrade or downgrade any of them any time you want.
How many live chat messages can I send?
As many as you need to! There is no monthly limit on live chat messages which you and your chat operators can send.
Does the free plan allow using chatbots?
Yes. As a free plan subscriber, you are allowed to add chatbot templates to your account and use our chatbot builder to build as many chatbots as you want. Although your chatbots can have an unlimited number of chats, they are limited to talking only to 100 unique visitors per month.
When will my chatbot limit refresh?
The limit refreshes every 30 days. If you are on the paid plan, the limit will refresh after 30 days, starting from the moment you have made your payment. If you are on the Free plan, the limit will refresh after 30 days, starting from the moment you have created your account.
Can I add Tidio live chat to more than one website/store?
Yes, you can add Tidio to multiple sites and/or stores. Please note, however, that the live chat widget will share all the appearance and behavior settings across all your websites/stores. It means it will have the same color scheme, it will go online/offline according to the same DND hours, it will display the same offline messages, etc.
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