About HiJiffy
HiJiffy — HiJiffy is a Guest Communications Hub that helps hotels, resorts, and hostels get more direct bookings and upselling opportunities. It automates guest communication across various channels like websites, social media, and WhatsApp, answering over 85% of guest queries instantly. HiJiffy simplifies the guest journey from booking to check-out and beyond, making processes faster and easier while cutting down on repetitive tasks with AI automation.
Top use cases
- Answering guest queries instantly on the website, social media, or WhatsApp
- Guiding users through the booking process with an AI virtual assistant
- Sending automated messages before, during, and after check-in
- Offering pre-check-in forms and digital keys
- Managing guest requests during their stay
- Sending personalized, automated upselling and cross-selling campaigns
- Collecting guest feedback through surveys
- Automating the check-out process
- Collecting reviews for internal use or public platforms
Built for
Key features
- AI-powered virtual assistant for answering FAQs
- Chat-based booking assistance
- Automated welcome messages
- Digital check-in and check-out
- In-stay request management
- Upsell and cross-sell campaigns
- Satisfaction surveys
- Guest review campaigns
- One inbox for all communication channels
Pros & cons
Pros
- Increases direct bookings and upselling opportunities
- Makes online check-ins and reviews faster and easier
- Reduces repetitive tasks with AI automation
- Improves customer satisfaction
- Simplifies guest journey
- Provides a single inbox for all communication channels
- Offers customizable interface and adaptable workflows
Cons
- May require a setup fee depending on the plan
- Effectiveness depends on the quality of AI training and integration with existing systems
- Potential learning curve for staff to manage the system effectively
Company information
- HiJiffy Company HiJiffy Company name
- HiJiffy . More about HiJiffy, Please visit the about us page(https://hijiffystg.wpengine.com/about) .
- HiJiffy Login HiJiffy Login Link
- https://console.hijiffy.com/login
- HiJiffy Pricing HiJiffy Pricing Link
- https://www.hijiffy.com/plans-and-pricing
- HiJiffy Facebook HiJiffy Facebook Link
- https://www.facebook.com/hijiffy
- HiJiffy Youtube HiJiffy Youtube Link
- https://www.youtube.com/channel/UCjNTWDNTK_kUBrIOmuYuERA
- HiJiffy Linkedin HiJiffy Linkedin Link
- https://www.linkedin.com/company/hijiffy/
Frequently asked questions
What percentage of guest queries can HiJiffy answer instantly?
HiJiffy can answer over 85% of your guests’ queries instantly.
What communication channels does HiJiffy support?
HiJiffy supports communication through your website, social media, and WhatsApp.
What types of properties can use HiJiffy?
HiJiffy is suitable for hotels, resorts, and hostels.
What integrations does HiJiffy offer?
HiJiffy easily connects with leading hospitality systems. Please refer to the integration page for the full list.
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