Stable Audio

To manage your subscription and update payment details, follow these steps: Log in to your account on our website, you can cancel your subscription by selecting your avatar in the top right corner. Select 'Manage payments.' Stripe will send you an email with instructions. Follow the provided instructions to either cancel your subscription or update your payment methods.

All paid subscriptions renew automatically on the same day of the month and time of day you subscribed. The free plan renews on the first of each month.

Yes, you have the flexibility to upgrade or downgrade at any time by visiting your account page on our website. In the case of upgrades, you will be upgraded to the new subscription immediately and charged a prorated amount, inclusive of VAT/sales tax if applicable. The prorated payment is calculated based on the timing of the upgrade within the current month's billing cycle.

Stable Audio may give refunds on subscription charges in our discretion, depending on the circumstances below. If a purchase is accidentally made by a friend or family member. If you find a stable Audio subscription charge on your card or other payment method that you didn't make and that wasn't made by anyone you know. Your refund request is made within submitted within 48 hours of the subscription charge and your usage is below 2% of the allotted monthly generations. Refund requests are processed manually, and you can contact us here. We aim to respond within 2-3 business days. If there's a slight delay, rest assured we'll honor your request based on the submission date. For payment processing, we use Stripe, and refunds are typically credited to your bank within 5-10 business days, this is dependent on your bank. Note: We reserve the right to decline or provide a prorated refund if there are indications of potential abuse of our refund policy. Our goal is to maintain fairness for all users.

The Creator license enables you to use your generated audio for individual commercial projects and music releases, this includes music streaming platforms, social media, personal podcasts, videos, and commercial products with a monthly active user (MAU) below 100,000. It's important to note that views and follows on social media, reels, and videos do not impact the MAU count. You can review this more in-depth on our pricing page please also review our terms of service for commercial use details.

Certainly! You have the flexibility to cancel your subscription at any time. It's important to note that audio generated on Pro and higher tiers remains covered under the original license even after cancellation. However, it is essential to continue adhering to the usage rights specified in the original paid tier. Review our terms of service for commercial use details.

Get in touch with us - we’re very happy to discuss higher track limits on a case-by-case basis.

No, your unused generations don’t roll over.